The CustomerTRAX Appliance Server is a single purpose, high-end, application
server specifically built for CustomerTRAX. This Server is an “Appliance,” meaning
that its only purpose is to host the CustomerTRAX application and all associated
databases and supporting software.
The CustomerTRAX Appliance Server incorporates both hardware and software. The
hardware utilizes extensive monitoring and internal fault-tolerance capabilities
that provide superior reliability.
Special Features
Hardware
Dell PowerEdge 2800 Server
Dual 3.0 GHz/2MB Cache, Xeon Processors
2 GB RAM
Mirrored hardrives (RAID 1)
Dual Nework Cards
Software
Windows 2003 Server - Standard Edition
IIS 6.0 Web Server with unlimited connections
CustomerTRAX .NET Server with automatic email alerts to CustomerTRAX Technical
support
WiredContact (CustomerTRAX Edition)
ACT! 6.0 for Windows (CustomerTRAX Edition)
Liant Relativity Data Client/Server for Windows v6
Remote Control Software
APC PowerChute to monitor battery activity (logs outages and power quality)
Misc. tools for easy administration, monitoring, and ad-hoc reporting