CustomerTRAX Appliance Server

The CustomerTRAX Appliance Server is a single purpose, high-end, application server specifically built for CustomerTRAX. This Server is an “Appliance,” meaning that its only purpose is to host the CustomerTRAX application and all associated databases and supporting software.

The CustomerTRAX Appliance Server incorporates both hardware and software. The hardware utilizes extensive monitoring and internal fault-tolerance capabilities that provide superior reliability.

Special Features

Hardware
  • Dell PowerEdge 2800 Server
  • Dual 3.0 GHz/2MB Cache, Xeon Processors
  • 2 GB RAM
  • Mirrored hardrives (RAID 1)
  • Dual Nework Cards
Software
  • Windows 2003 Server - Standard Edition
  • IIS 6.0 Web Server with unlimited connections
  • CustomerTRAX .NET Server with automatic email alerts to CustomerTRAX Technical support
  • WiredContact (CustomerTRAX Edition)
  • ACT! 6.0 for Windows (CustomerTRAX Edition)
  • Liant Relativity Data Client/Server for Windows v6
  • Remote Control Software
  • APC PowerChute to monitor battery activity (logs outages and power quality)
  • Misc. tools for easy administration, monitoring, and ad-hoc reporting
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