NEEDS ANALYSIS – Our first priority is to understand your requirements — We understand account management and CRM best practices. We know the question to ask to reveal the business critical information we must have to make recommendations for your business.
CUSTOM DATABASE & LAYOUT DESIGN – Our wealth of experience will allow us to quickly and effectively customize your solution so that it fits your business.
DATA CONVERSION – We will convert any kind or any format of data that you already have into ACT!
TRAINING – We provide four types of comprehensive ACT! training. Click to go to out Training page and find out more.
CUSTOM REPORTS & TEMPLATES – We have a vast library of reports and templates that can be modified to meet your needs, including SQL Reporting Services.
SYNCHRONIZATION SETUP – Whatever your environment may be, we will streamline a solution that will enable your users to work offline and get on the same page with the simple push of a button.
NETWORKING & WEB ACCESS – Configuring your network correctly is instrumental in a successful implementation. We can enable users to connect to your live database over networks and over the internet.
PDA INTEGRATION – Take your data with you by synchronizing with your Palm, Blackberry or Windows Mobile device.
TECHNICAL SUPPORT – Providing responsive, knowledgeable support — we pride ourselves in helping you get answers to your problems right away.
IMPLEMENTATION OF ADD-ONS – We test, analyze, compare and rate the rapidly growing number of ACT! add-ons — hoping to offer you a better-fitting solution for your business.